Case study · CarNet
One advisor for every brand and every site in the group.
CarNet sells and services many brands from many locations. With DealerBrain, every website visitor gets a knowledgeable answer at any hour, and every serious inquiry reaches the right site and salesperson.
- Brands
- 20+ new-car and service brands
- Market
- Hungary
- Footprint
- 8 dealerships in Budapest and four counties
- Uses
- AI advisor, inbox, lead routing
Results
- ≈ 3,500
- Conversations per month
- ≈ 40 %
- Outside opening hours
- ≈ 260
- Qualified leads per month
- < 3 s
- First answer, day and night
Approximate monthly figures across the CarNet network.
01 The challenge
A group with many brands and many sites receives the same questions on every website: is this car still available, what fits a family of five, which site is closest, can I test drive on Saturday.
Most of those questions arrive in the evening and at weekends, when sales teams are not at their desks. Generic chat tools could not tell new from used, represented from non-represented brands, or one site from another.
02 What we built together
- 01Live stock in every answer
- The advisor searches the group’s listing export before it recommends a car, so it only offers vehicles that are really available.
- 02Brand policy and site routing
- New-car offers follow each brand agreement. Leads go to the right location and a named salesperson.
- 03One inbox for the sales team
- Salespeople follow conversations live, take over when a buyer is ready, and hand back to the AI afterwards.
- 04Tuned on real conversations
- Answers are reviewed and the rulebook refined with the CarNet team on a regular rhythm.
Brands we already work with
- Toyota
- Ford
- Renault
- Dacia
- Hyundai
- Kia
- Peugeot
- Citroën
- Opel
- Fiat
- Jeep
- Mazda
- Nissan
- Suzuki
- MG
- DS
- Piaggio
- Alfa Romeo
- Abarth
- Alpine
- Chery
- Leapmotor
- KGM
Kia: service only.
All case studies“Our campaigns bring visitors to more than twenty brand sites, often late in the evening. Now every one of them gets a precise answer straight away, and our sales teams get leads they can act on the next morning.”
Next step
See it answer for your own dealer group.
We walk you through DealerBrain with scenarios built around your brands, your sites and the kind of stock you carry. Thirty minutes, no slides.